All customers who order Full Spectrum Hemp products directly from this website are entitled to a 100 percent, ninety (90) day, money-back guarantee on their initial product order.
If for any reason you are dissatisfied with any Full Spectrum Hemp product, you may return that product to us within 90 days for a replacement, exchange, or full refund of the purchase price (excluding shipping).
Full Spectrum Hemp reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
Even though great care is taken in the shipping process, if your item(s) arrives damaged, please contact our Customer Service Team at firstname.lastname@example.org or +1-833-355-4325 to assess the damage and to work out a solution. You may be requested to provide a photograph of your item(s) and/or delivery package to facilitate a speedy resolution.
If you’re returning a product due to a defect or an error made by us, please contact our office at +1-833-355-4325.